Cancellation Policy - Wave on Wave Salon

We recognize that life is unpredictable, but please give us 24 hours notice to cancel or reschedule your appointment. We may charge a cancellation fee for less than 24 hours notice or no-shows.

We take cash, credit, and debit cards.

Disclaimer: Shipping & Returns

Please note that all Davines Essential Haircare products purchased through our website are fulfilled and shipped directly by Davines. Our salon does not handle the shipping, packaging, or delivery of these products.

For any issues related to shipping, tracking, or returns, please contact Davines Customer Service directly. We are not responsible for delays, damages, or fulfillment errors.

Thank you for supporting our salon and choosing Davines for your haircare needs!

Click here for Davines Customer Service

  • Can I cancel my order?

    Most orders can be cancelled up to 30 minutes after being placed. If you need to cancel your order, please
    reach out to our Customer Service team as soon as possible at contact@davines.us  

    Please note this is not a guarantee that your order will be cancelled. 

  • If your order arrives damaged or tampered with, please contact us at contact@davines.us. Please also include a picture of the damages.

  • The Bollati family founded Davines in 1983 in Parma, Italy. It originally began as a research laboratory specializing in the manufacture of quality haircare and skincare products for cosmetic companies. The name "Davines" is a combination of the Bollati children's names, Davide and Stephania.